FAQ
Quick answers to common questions. If you don’t find what you need, reach out via Support.
Getting started
Section titled “Getting started”What is MixerLead AI?
Section titled “What is MixerLead AI?”A verticalized, AI‑native workspace for marketing teams. It brings chat, agents, marketing intelligence, and a knowledge base into one surface, grounded in your brand and data. See the Introduction.
Do I need to install anything?
Section titled “Do I need to install anything?”No. MixerLead is a hosted product at ai.mixerlead.com. Just sign up and start.
How do I sign in?
Section titled “How do I sign in?”With your email — using a one‑time code (OTP) or a magic link. Enterprise workspaces can use single sign‑on. See the Quickstart.
Models & usage
Section titled “Models & usage”Which AI model does it use?
Section titled “Which AI model does it use?”Leave the model on Auto and MixerLead picks a strong model for the task, or choose a specific model from the picker. Models are referred to by name and capability; advanced models may require a paid plan.
What are credits?
Section titled “What are credits?”Credits meter AI usage. Each action costs credits based on the capability and model. See Core concepts and Plans & billing.
What happens if I run out of credits or hit a limit?
Section titled “What happens if I run out of credits or hit a limit?”MixerLead tells you before running an action you can’t afford, and rate‑limited
requests return a 429. See Usage & limits.
Features
Section titled “Features”How do I make answers use my own documents?
Section titled “How do I make answers use my own documents?”Add sources in the Knowledge Base, wait for Indexed status, then enable Use Knowledge Base in chat. Answers will cite your sources.
What’s the difference between Chat, Skills, and Agents?
Section titled “What’s the difference between Chat, Skills, and Agents?”Chat is interactive; Skills are one‑shot expert templates; Agents are repeatable, autonomous jobs. See the Skills Library.
Can MixerLead monitor competitors automatically?
Section titled “Can MixerLead monitor competitors automatically?”Yes — track competitors by domain and run checks for pricing, content, and hiring changes, with an alert feed. See Marketing Intel.
Teams & billing
Section titled “Teams & billing”Can I invite my team?
Section titled “Can I invite my team?”Yes. Invite members and assign admin, member, or viewer roles. See Members & roles.
How do projects work?
Section titled “How do projects work?”Projects scope your work inside a workspace — great for separating clients, brands, or campaigns. See Workspaces & projects.
Where do I see current pricing?
Section titled “Where do I see current pricing?”On the in‑app Billing page, localized to your region. See Plans & billing.
Is there an API?
Section titled “Is there an API?”Yes — a beta Workspace API. Authenticate with an ml_live_ key
as a Bearer token against https://ai.mixerlead.com/api.
Who can create API keys?
Section titled “Who can create API keys?”Workspace admins. The full key is shown once at creation. See Authentication.
Security & data
Section titled “Security & data”Is my data isolated?
Section titled “Is my data isolated?”Yes — data is scoped to your workspace and not shared across workspaces. See Data & privacy.
Can I export or delete my data?
Section titled “Can I export or delete my data?”Yes — export and clear your data, delete individual knowledge sources, or delete your account from settings. See Profile & account.
Does AI output need review?
Section titled “Does AI output need review?”Yes — always review AI output before publishing. See Responsible AI.